shipping
Shipping
Your order will be packed and shipped within 48 hours of our receipt of payment. We carefully package each item to ensure safe arrival. You will receive an e-mail notification when your parcel has been shipped.

Local customers – please contact us prior to paying for your order if you wish to pick up your purchase in person to save shipping charges.

Canadian Destinations – may take up to 6 days via Expedited Parcel Post (trackable) depending upon destination.

U.S. Destinations – may take up to 10 days via Air Mail (Medium or Heavy only are trackable) depending upon destination.

International Destinations – may take up to 18 days via Standard Air Mail, depending upon destination and time taken for Customs inspection, when necessary (Customs Duty does not apply).

***IN A HURRY?*** For our U.S. and International customers Trackable Parcel, Express and Expedited shipments are available at extra cost. Please contact us for a quote before you complete your purchase, and we’ll make the necessary adjustments.


Shipping Fees
We ship via Canada Post, and our shipping charges are based upon their most recent price chart, and are subject to change.

For simplicity, we have divided the items in our store into four shipping categories based on size/weight; and use four geographical zones based on destination.

The shipping category for each item is provided in the product description.

The chart below gives the shipping charges for each item category and destination zone:

  Size/Destination Canada U.S. Europe/U.K. All Other
  Ultra Light $3.00 $6.00 $10.00 $12.00
    Each Additional Item $2.00 $3.00 $6.00 $8.00
  Light $6.00 $10.00 $18.00 $20.00
    Additional Item $2.00 $5.00 $10.00 $10.00
  Medium $10.00 $18.00 $35.00 $40.00
    Additional Item $6.00 $8.00 $20.00 $25.00
  Heavy $20.00 $30.00 $55.00 $70.00
    Additional Item $8.00 $12.00 $30.00 $35.00

***REFUND POLICY – SHIPPING CHARGES***
Whenever possible we package items to safely ship at the most economical cost, which means that multi-item orders sometimes squeak through at single item rates. Significant savings will be refunded to your Paypal or credit card account; lesser amounts are refunded through store coupons towards future purchases (sent via-email).